• A highly capable professional with extensive experience in all aspects of print production. Detail-oriented, with strong analytical and organizational skills, as well as an impeccable work ethic; recognized with multiple promotions and awards. Proven abilities in consultative sales, project management, copyright protocols, administrative functions, staff development and customer service.
• A resourceful leader capable of quickly identifying any areas of improvement and developing innovative strategies to maximize productivity. Manage all projects from conception through completion; consistently deliver timely results without sacrificing quality.
• A diplomatic, articulate communicator with exceptional interpersonal skills; able to persuasively convey benefits of digital printing technology products and services to both existing and prospective customers. Effectively interface with a diverse population of individuals at all levels. Demonstrated success training, motivating and supervising efficient teams.
Specialties: adobe acrobat, adobe photoshop, benefits admin., books, brand mngt, brochure design, businesscards, customer service, delivery, dreamweaver, fine art, freehand, frontpage, graphical user interface, graphics software, html, illustrator, indesign, instruction, layout design, excel, powerpoint, microsoft word, photocopier, posters, press releases, pricing, print design, print production, problem solving, proofing, publicity, quark xpress, troubleshooting, vendor relations, web site production.
Artist, Illustrator, Graphic Designer 1990 - Present
Created original illustrations and art for various clients. Digital and fine art illustration, graphics from branding to corporate design to book layout and production, extensive print design, web design.
Greeter/Special Services at The Home Depot June 2014 - October 2016 (2 years 4 months)
As a Greeter / Special Services, I am, in effect the Face of the company, responsible for personalizing the experience for shoppers—matching their queries with the products, resources and services they need. Additionally, Home Depot offers unique, hands–on projects for kids and parents. Furthermore, as Team Captain for the Kids Workshops, my responsibilities are to help create, plan and run monthly and special event workshops. I also set-up, clean, assist parents and children in project construction, tool usage, instructing, and most of all, being the catalyst for creativity that emerges in these activities, based on the theme for the month/event. One aspect I love about that is the merging of my own background as an artist with the pragmatic and seeing what emerges through creative, and personalized customer service.
Computer Lab Aide at Columbia College Chicago August 2010 - May 2014 (3 years 9 months)
Opening the Lab: turn on all equipment, including computers, printers and the print screen. Check student, professors and staff users into and out the computer lab via iAttend system. Log issues and assistance into help log. Walk around: push in chairs, straighten computers/equipment, close open applications, pick up trash/refuse, observe lab policies are being followed by lab guests, stock printers. Assist lab guests: field questions regarding computers, printers, scanners, applications, and facility use. Close lab: clear files from desktop and downloads, empty trash/recycling bin, shut down computers and printers. Clean screens, keyboards, mice, and counter tops.
Lead Project Coordinator at FedEx Office September 2004 - August 2009 (4 years 11 months)
Overnight Production (2008 to 2009) Managed all aspects of overnight operations within high-volume production center. Ensured projects were completed in an accurate and timely manner; addressed and resolved any discrepancies or errors. Set up for next business day. * Promoted multiple times based on recognized abilities and outstanding performance.
Lead Project Coordinator (2006 to 2008) Supervisory training position; reported directly to Assistant Manager. Oversaw projects and conducted quality assurance checks. Provided training and assistance to staff as needed; ensured accuracy of all finished products within established deadlines.
Shipping Specialist (2004 to 2006) Supervisory training position within retail department. Provided comprehensive training to staff of up to 15 in operations (including proper utilization of copiers, cutters and POS terminal for Lead Project Coordinator, as well as money reconciliation for Managers) and shipping/receiving. Assisted in all other departments as needed.
Associate (2004 to 2004) Successfully completed intensive three-moth training program to become Shipping Specialist. Received working knowledge of all aspects of instant printing and production.
Lead Copy Operator at Spherion May 2001 - August 2001 (3 months)
Completed temporary assignment managing copy center; utilized Oce 2600, Oce 3165, Xerox 5090, Ricoh 550, Canon CLC 700S and Canon CLC 1120. Generated tabs, page inserts and copies (single-sided to double-sided) utilizing various weights of paper (including NCR). Performed a range of duties such as paper drilling, comb binding, padding and cutting. Output files to fiery ColorPass.
Production Graphic Designer January 2000 - January 2001 (1 year)
Prepared layout of customer files, adhering to specifications; ensured files were print ready. Output files to Dolev and Agfa image setters. Designed forms, posters, brochures and business cards.
Graphic Designer at City of Reno January 1998 - January 2000 (2 years)
Functioned as Management Intern to Marketing department. Designed a wide variety of municipal publications to promote community programs (e.g., athletic, fitness, dance classes and childcare), as well as flyers and general service brochures. Managed all facets of print production; maintained vendor relationships, ensured optimal quality(including blue line/color key proofing and press checks) and scheduled deliveries.
* Served on City Logo Committee. Functioned as Lead Advisor on new municipal logo; oversaw approved copyrights, trademarks and licensing.
* Functioned as point of contact and maintenance for City Website Committee.
Graphic Designer / Illustrator January 1990 - January 1992 (2 years) Designed original corporate logos for both parent and subsidiary companies; created original product illustrations for customer print advertisements. Developed material for corporate collateral (including catalog, labels, forms and price lists). Managed all production operations of in-house Graphics department. Conducted research, provided informed recommendations regarding hardware/software and assisted with purchases; oversaw installations. Coordinated scheduling of paste-up projects, typesetting and layout.
* Successfully initiated bar code system procedures.
Columbia College Chicago BFA, Illustration, 2010 - 2015
Activities and Societies: National Society of Collegiate Scholars
Platt College-San Diego Diploma, Graphic Design, 1989 - 1990
Platt College-San Diego Diploma, Computer Graphics, 1990
Public Safety Training Association, Inc. Certificate of Completion, Certified Security Officer's Course, 1988
honors & awards
PORTRAITS Jun 2015
Participant - The Glass Curtain Gallery showcased the work of 30 different students from Columbia's Illustration program as part of orientation 2015
MANIFEST URBAN ARTS FESTIVAL May 2015
20th Annual Hokin Honors Exhibition Nov 2012
Participant - Annual exhibition showcasing the work of undergraduate students who have been nominated by faculty and staff at Columbia College for their outstanding artistic achievement and future potential. The exhibition features work by students in the departments of Art and Design, Photography, Fashion, Film and Video, Interactive Arts and Media, and Audio Arts and Acoustics.
12 X 12 COMMUNITY ART SHOW 2011
Blicks Art Material, Evanston, Illinois, 2nd place (Honorable Mention) 3rd Annual 12x12 Community Art Show
THE NATIONAL SOCIETY OF COLLEGIATE SCHOLARS 2011